The terms for using
TenderCrest AI.

The service

TenderCrest AI helps proposal teams write evidence-backed RFP and proposal responses. You can paste a solicitation or a SAM.gov link to get a numbered requirement list, match approved company evidence to requirements, see compliance gap flags, collaborate on a saved proposal package with team review, and export DOCX, PDF, and compliance-matrix files.

The free tools (RFP shredder, bid checker, and the SAM.gov opportunity feed) are available without an account, subject to daily limits. The interactive demo uses fictional samples and needs no signup or card.

Drafts are working drafts, not verified submissions

Everything TenderCrest AI generates is an unverified working draft. The platform does not independently audit government procurement regulations (including FAR, DFARS, or state codes) or commercial terms, and it does not certify compliance or predict whether you will win a bid.

You are solely responsible for verifying the accuracy, truthfulness, and completeness of all technical claims, qualifications, pricing, and compliance representations before submitting any proposal to a prospective client or government agency. Do not submit false claims, including under the False Claims Act (31 U.S.C. § 3729) or related statutes.

A person on your team must review everything before it goes out. Nothing TenderCrest AI produces should be submitted without that human review.

Accounts

Signing in requires a verified email address. You are responsible for your account and for the people on your team who use it. Knowledge Base access is scoped to active organization membership and role permissions, so only your organization's members can see your organization's evidence.

Keep your sign-in details private. Tell us promptly at hello@tendercrestai.com if you believe your account has been used without your permission.

Trial and billing

Plans are billed monthly, in USD: Pro $299 per month (5 proposals), Growth $699 per month (20 proposals), and Enterprise $1,299 per month (60 proposals). Plans are billed by proposal volume, not per seat. Applicable taxes and currency conversion are shown at checkout.

Every plan starts with a 14-day free trial. A payment card is required at Stripe checkout. Your trial includes up to 5 proposals on Pro, 20 on Growth, or 60 on Enterprise across the entire 14-day period; it does not reset during the trial. Unless you cancel before the trial ends, your selected plan automatically starts billing at the monthly price.

Payments are processed by Stripe. Manage your subscription, payment methods, invoices, and cancellation through the Stripe Billing Portal. Canceling stops future billing; it does not refund the current billing period.

Acceptable use

Do not use TenderCrest AI to break the law, to mislead a buyer or agency, or to submit material you do not have the right to share.

Do not input Classified National Security Information, Controlled Unclassified Information (CUI), export-controlled data (ITAR/EAR), Protected Health Information (PHI under HIPAA), or confidential trade secrets belonging to third parties.

Do not try to work around the free tools' daily limits, probe or disrupt the service, or use the service to build a competing product by copying its output at scale.

Your content and ownership

You own the content you upload: your RFP source documents, company evidence, reviewed text, and proposal details. We store it in a private store under your account, and only your team can see it.

We process your content only to operate the service, through the services listed in our Privacy Policy (Supabase, Airtable, OpenAI, Resend, Stripe, Netlify, and Rewardful with your consent). Your customer data is not used to train models.

To request deletion of your content, email hello@tendercrestai.com and include your account email. Deletion has limits described in the Privacy Policy: shared project copies, provider retention, financial and audit records, received emails, and separately held backup copies are separate.

Our intellectual property

TenderCrest AI, the service, and its name and logo belong to us. These terms give you a limited right to use the service for your own proposal work. You may not copy, resell, or sublicense the service, and you may not present TenderCrest AI's output or branding as your own product.

Service availability

We aim to keep the service running, but we do not promise a contractual uptime SLA, and we may change, suspend, or discontinue parts of the service. We are not liable for downtime or for a proposal deadline you miss because the service was unavailable.

Limitation of liability and disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENDERCREST AI IS PROVIDED "AS IS". WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL TENDERCREST AI OR ITS FOUNDERS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, LOST CONTRACT OPPORTUNITIES, OR PROCUREMENT DISQUALIFICATION). OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO TENDERCREST AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless TenderCrest AI from and against any third-party claims, government investigations, fines, or damages arising out of or relating to any proposal or solicitation you submitted.

Termination

You may cancel your subscription at any time through the Stripe Billing Portal. Canceling ends future billing and your access to paid features at the end of the current billing period.

We may suspend or terminate your account if you violate these terms. On termination, your access ends; how your content is handled is described in the Privacy Policy.

Changes to these terms

We may update these terms. The current version is always on this page, and the last-updated date is below. Continued use of the service after an update means you accept the updated terms.

What we do not claim

TenderCrest AI does not claim SOC 2 certification, SSO, a contractual uptime SLA, or verified Zero Data Retention. Ask for evidence of any certification or contractual assurance you require before sending regulated or confidential bid material.

Contact

Questions about these terms: email hello@tendercrestai.com. TenderCrest AI, Seattle, WA.